麥當勞總部正式進駐芝加哥

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芝加哥市西環區的麥當勞新總部。(Getty Images)

【大紀元2018年06月08日訊】(大紀元記者唐明鏡編譯報導)6月4日週一,連鎖快餐巨頭麥當勞在芝加哥市的新總部大樓正式開幕

新總部位於芝加哥西環(West Loop)的一棟9層大樓裡。這個地址曾經是熱門電視訪談節目「奧普拉秀」(Oprah Winfrey)在芝加哥的工作室。現在看不到一絲奧普拉的影子。

     

麥當勞買下地皮,投資2.5億美元建設了新總部大樓。金屬和玻璃材質讓它看上去更像蘋果手機店,而不是跨國公司的總部。麥當勞總裁伊斯特布魯克(Steve Easterbrook)說:這就是建築新總部的用意所在,時時提醒員工們要更有創意,更能打破常規,這是麥當勞過去的不足。

     

週一的開幕典禮上沒有剪綵。伊斯特布魯克、芝加哥市長伊曼紐(Rahm Emanuel)等數位嘉賓則是手按投影屏幕上的虛擬按鈕,模擬在麥當勞餐廳裡下訂單。近年來,美國數千家麥當勞餐廳安裝了自助亭(kiosk),顧客不需要排隊到前台,而是到自助亭下單。

     

新總部大樓的一樓就是麥當勞餐廳,有最新式樣的自助亭,更有國際菜單,匯集全球各地麥當勞的熱門餐點,每三個月輪換一次。在一個進口處,陳列了數百個「快樂餐」(Happy Meal)玩具。還有一個小博物館,展示麥當勞早期餐廳的微型複製品,當年的工作服等。

     

大樓二層則是「漢堡大學」(Hamburger University),這是麥當勞為餐廳經理打造的培訓項目。這個項目是芝加哥人Fred Turner在1961年創立,他從芝加哥郊區Elk Grove Village一家餐廳燒烤工逐步成為麥當勞公司資深主席。他的女兒參加了6月4日的開幕典禮。

     

三樓是實驗廚房。麥當勞在此開發三明治、調味汁等新產品。四到八樓是辦公室,既有隔間,也有長椅、吧台,以及開放的座位。最高的樓層是公司高管的辦公室,但根據麥當勞首席聯絡官吉布斯(Robert Gibbs)介紹,高管辦公室比過去在郊區總部的面積小很多。

     

吉布斯說,開放的座位區可以鼓勵員工彼此多溝通,而不是浪費時間在約定的會議上。員工們在辦公區自由的走動,更能腦力激盪。

     

從5月起,麥當勞在芝加哥西北郊橡樹溪(Oak Brook)總部的2000多名員工就陸陸續續地遷移到城裡辦公。伊斯特布魯克在開幕式上說,他已經感受到新總部大樓帶來的新能量,並希望這個大樓能讓麥當勞「更貼心顧客,更逼近競爭者,更緊跟趨勢」。

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